Privacy Policy
- 1. Introduction
SKYPRO, S.A. ("SKYPRO SHOES") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit www.wearskypro.com (the "Website") or interact with our services. By accessing or using the Website, you agree to the data practices described in this policy.
- 2. Company Information
Company Name: SKYPRO, S.A.
Registered Address: Rua Manuel Vieira da Cruz, Nº 25, /C Dtº 4445-271 Ermesinde
VAT Number: 506 801 144
Contact Email: info@wearskypro.com or contactus@wearskypro.com
- 3. Personal Information
We collect and process different types of personal data to enhance your shopping experience. This includes:
- Information you provide directly: When you register an account, place an order, subscribe to newsletters, or contact customer service, we collect your name, email, phone number, shipping address, billing information, and preferences.
- Automatic information: When you visit our Website, we collect data such as your IP address, browser type, operating system, browsing behavior, and purchase history through cookies and similar technologies.
- Email communications: We may track email interactions to improve our services. If you do not wish to receive emails, you can update your preferences in your account settings.
- Information from other sources: We may receive data from partners, payment providers, and analytics platforms to update and enhance our customer database.
- 4. Use of Personal Data
We process personal data for the following purposes:
- Managing and fulfilling orders, including payments, shipping, and returns.
- Providing customer support and responding to inquiries.
- Personalizing your shopping experience and recommending products.
- Preventing fraud and ensuring Website security.
- Conducting marketing campaigns (with consent) and analyzing customer behavior to improve services.
- Complying with legal obligations under data protection laws, tax regulations, and industry standards.
- 5. Cookies & Tracking Technologies
Cookies and similar technologies help us enhance your browsing experience by remembering preferences, analyzing website traffic, and delivering personalized content. You can manage cookie preferences through your browser settings. However, disabling cookies may affect Website functionality, including checkout and account features.
- 6. Data Sharing & Third Parties
We do not sell customer data. However, we may share your information with:
- Third-party service providers (e.g., payment processors, shipping partners, marketing agencies) who assist in order fulfillment and Website operation.
- Legal authorities if required by law, court order, or fraud prevention measures.
- Business partners in the event of a corporate transaction, such as a merger, acquisition, or asset sale, ensuring that customer data remains protected.
- With your consent, for promotional offers or third-party collaborations.
- 7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we implement security measures such as Standard Contractual Clauses to ensure compliance with GDPR and other applicable data protection regulations.
- 8. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access & Correction: You can request access to your personal data and update any inaccuracies.
- Deletion: You may request the deletion of your data where it is no longer necessary for legal or business purposes.
- Objection to Processing: You can object to data processing for marketing purposes or where your rights outweigh our legitimate interests.
- Data Portability: You can request a copy of your data in a structured format for transfer to another provider.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time. To exercise these rights, contact us at info@wearskypro.com
- 9. Data Security & Retention
We use industry-standard security measures, including SSL encryption, firewalls, and access controls, to protect your personal data. We retain data only for as long as necessary for legal, contractual, and operational purposes, including record-keeping for tax and compliance reasons.
- 10. Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect data from minors without parental consent.
- 11. Updates to This Privacy Policy
SKYPRO reserves the right to update this Privacy Policy periodically. Any changes will be communicated via our Website. Continued use of the Website after updates constitutes acceptance of the revised policy.
For inquiries regarding this policy, contact us at info@wearskypro.com or contactus@wearskypro.com
